Tabelog Terms of Use for International Travelers

Kakaku.com, Inc. ("Kakaku.com" or the "Company") hereby establishes the following terms and conditions for the use of the "Tabelog" service ("Tabelog") provided by the Company (the "Terms of Use"). The user of Tabelog (hereinafter referred to as "Customer") shall use Tabelog upon agreeing to the Terms of Use in advance.

These Terms of Use are subject to change in accordance with Article 11. Please ensure that you refer to the latest version of these Terms when using Tabelog.

1. Purpose of Tabelog

Tabelog is a service provided through the website and applications that publishes comments, images, and other information posted by Customers about restaurants (hereinafter, information posted by Customers to Tabelog is collectively referred to as "Reviews"). The main purpose of Tabelog is to provide a reference for other Tabelog visitors when selecting a restaurant.

2. Membership Registration Procedures

The Customer may register as a Tabelog member (hereinafter referred to as "Tabelog member") in accordance with the procedures specified by the Company. The Company may offer different services on Tabelog to Customers who are not Tabelog members or who have not completed the membership registration process. The content of the services provided may be determined at the discretion of the Company, or may be changed at any time.

3. Security

Tabelog member registration uses SSL (Secure Socket Layer), the most reliable encryption technology currently available on the Internet, to encrypt transmitted information so that it cannot be viewed by third parties. In addition, the Company has installed anti-virus software to protect against computer viruses.

4. Registration and Management of Login Accounts, etc.

The Customer shall be responsible for the registration and management of their login account and password (hereinafter referred to as "login account, etc.") at their own risk. The Company shall not be liable for any damages caused by the Customer's inadequate management, errors in use, or use by a third party. Furthermore, the Customer shall use the services related to the Login Accounts, etc. (including services operated by third parties other than the Company, and the same shall apply hereafter) at their own risk, and shall comply with the terms and conditions prescribed by the operators of such services. In no event shall the Company be liable for any damages arising from the use of services related to the Login Accounts, etc. (including, but not limited to, damages caused by inadequate management by the Customer, errors in use, use by a third party, etc.) and/or any disputes between the Customer and the operators of such services; provided, however, that if the Company is found liable for default of obligation or tort due to its negligence (excluding gross negligence), the Company shall be liable for damages only to the extent of those that would ordinarily arise (excluding lost profits and damages arising from special circumstances). This shall not apply if such damages or disputes are caused by the Company's willful misconduct or gross negligence.

5. Privacy

The handling of personal information in connection with Tabelog shall be governed by the "Tabelog Privacy Policy for International Travelers" separately established by the Company.

6. Use of Tabelog
(1) Prohibition of Unauthorized Use and Resale of Tabelog
  1. [1] The Customer shall not use or access Tabelog provided by the Company, in whole or in part, for the purpose of business activities or other profit-oriented activities, or for any similar activities or preparatory activities for such activities. Furthermore, the Customer shall not use or access Tabelog for any other purposes such as religious or political activities.
  2. [2] Unauthorized reproduction or use of Reviews posted on Tabelog is prohibited; provided, however, that this shall not apply to the individual who posted the Review.
  3. [3] If the Customer profits from the use of a Review posted on Tabelog, the Company reserves the right to demand payment of money equivalent to the amount of profit, except in cases specifically permitted by these Terms of Use, such as use of a Review by the Customer who posted the Review.
(2) Modification or Suspension of Tabelog

The Company reserves the right to modify the contents of Tabelog provided to the Customers, in whole or in part, at its own discretion at any time. The Customer acknowledges in advance that the Company reserves the right to suspend the operation of Tabelog without prior notice in the event of disasters, accidents or other emergencies. The Company shall not be liable for any damages incurred by the Customer or any third party resulting from the modification or suspension of Tabelog without prior consent of the Customer; provided, however, that if the Company is found liable for default of obligation or tort due to the Company's negligence (excluding gross negligence), the Company shall be liable for damages only within the scope of damages that would ordinarily occur (excluding lost profits and other damages resulting from special circumstances). This shall not apply if such damages are caused by the Company's willful misconduct or gross negligence.

(3) Equipment Required to Use Tabelog

In order to use Tabelog, the Customer needs to access the web. The Customer shall prepare and operate the necessary equipment and software to access the web at their own responsibility and expense, and the Company shall not be involved in any way with the Customer's preparations or methods for accessing the web.

(4) Posting Reviews and Copyrights, etc.
  1. [1] The Customer must register as a Tabelog member to post a Review on Tabelog.However, the Tabelog member other than those using the Japanese version of Tabelog cannot post Reviews on Tabelog.
  2. [2] When posting a Review on Tabelog, the Customer is also required to comply with the guidelines separately established by the Company. These guidelines shall constitute an integral part of the Terms of Use, and these Terms of Use shall be interpreted as including such guidelines.
  3. [3] Upon posting a Review on Tabelog, the Tabelog member shall be deemed to have granted the Company a non-exclusive, royalty-free, worldwide license to reproduce, publicly transmit, distribute, translate, and adapt such Review, as well as other rights under the Copyright Act (including the right to grant sublicenses to third parties), for the duration of the copyright. The Tabelog member agrees that the Company may use the Reviews posted by such Tabelog member without any compensation until the expiration date of the copyright term.
  4. [4] The Tabelog member shall guarantee to the Company that they possess all rights under the Copyright Act, including the right to reproduce, publicly transmit, distribute, translate, and adapt Reviews posted by the Tabelog member themselves. Please exercise sufficient caution regarding the existence of such rights when posting. In addition, if a Tabelog member uses a third party's copyrighted work in their Reviews, the Tabelog member shall exercise sufficient caution when posting, as it is assumed that all necessary rights for the license described in [3] above have been obtained at the member's own responsibility and expense. Accordingly, please exercise sufficient caution when using any third-party works.
  5. [5] The Company, or a third party who has received a sublicense from the Company, may use Reviews on the Company's site or the Company's partner sites(including, but not limited to provide content from the Company to the Company's partner etc.). In such cases, the Company may modify the Reviews, in whole or in part, by summarizing or excerpting certain portions, or by resizing and cropping posted photos (images). In addition, when using a Tabelog member's Review, the Company may display the handle name used by the Tabelog member at the time of posting. While the Company will exercise the utmost care when using Reviews, please contact the Company if any such modifications are found to infringe upon the honor or reputation of the Tabelog member.
  6. [6] When the Company, or a third party who has received a sublicense from the Company, uses a Tabelog member's Review, such use shall be subject to no geographical restrictions, copyright notice obligations, or other incidental conditions. The duration of the license granted by the Tabelog member shall continue for as long as the Tabelog member's copyright exists. No royalties or any other compensation shall be incurred for such use.
  7. [7] If the Company is found liable for damages suffered by a Tabelog member or a third party arising from the use of a Review by the Company or a third party, and such liability is due to the Company's negligence (excluding gross negligence) in default of obligation or in tort, the Company shall be liable for damages only to the extent that such damages that would ordinarily occur (excluding lost profits and other damages arising from special circumstances). However, this shall not apply if such damages are caused by the Company's willful misconduct or gross negligence.
(5) Linking External Services in Connection with Use of Tabelog (including the Posting of Reviews)
  1. [1] When a Customer uses the integration features with external services such as X (formerly Twitter) (hereinafter referred to as "External Services") while using Tabelog (including posting Reviews), the Customer shall give prior consent to the following: (1)the Company may obtain information regarding the Customer registered with the External Service operator and display it within the Company's services; (2) the Company may post Reviews created by the Customer to the External Service on behalf of the Customer; and (3) when posting to the External Service on behalf of the Customer, the Company may include a URL to the webpage related to the Review. Furthermore, a Customer may be asked for permission for the Company to access their data when logging in using the integration features, and the member may use the integration features only if they have reviewed and granted such permission.
  2. [2] Regarding all use of External Services including registration and use of user IDs for External Services (including posting of Reviews created by Customers to External Services), Customer shall comply with the terms and conditions stipulated by the respective operator of the External Service.
  3. [3] When using External Services, the Customer shall be responsible for their own use of that service. The Company shall not be liable for any damages incurred by the Customer as a result of using such External Services, any troubles arising between the Customer and the operators or users of such External Services, or any other matters related to such External Services; provided, however, that if the Company is found liable for default of obligation or in tort due to its negligence (excluding gross negligence), the Company shall be liable for damages only within the scope of damages that would ordinarily occur (excluding lost profits and other damages arising from special circumstances). However, this shall not apply if the damages or disputes are caused by the Company's willful misconduct or gross negligence.
7. Disclaimer

Tabelog shall be used at the Customer's own responsibility. In addition, the Customers shall be deemed to have acknowledged and agreed to each of the following items in advance.

(1) Restaurant Information

The Company makes no warranties of any kind regarding any information about the listed restaurants. The Company recommends that the Customer verify details such as the address, business hours and regular holidays directly with the restaurant by telephone or other means prior to making a reservation or visiting. Regarding any damages suffered by the Customer or disputes arising between Customers related to the restaurant information provided, if the Company is found liable for default of obligation or in tort due to its negligence (excluding gross negligence), the Company shall be liable for damages only within the scope of damages that would ordinarily occur (excluding lost profits and other damages arising from special circumstances). However, this shall not apply if such damages or disputes are caused by the Company's willful misconduct or gross negligence.
Please contact the Company if any of the restaurant information is incorrect.

(2) Reviews

The Company makes no warranties of any kind regarding any of the content of the Reviews posted. Please use such information at the Customer's own discretion. Regarding any damages suffered by the Customer or disputes arising between Customers caused by the posted Reviews (including damages such as computer virus infections caused by various content created by Customers), if the Company is found liable for default of obligation or in tort due to its negligence (excluding gross negligence), the Company shall be liable for damages only within the scope of damages that would ordinarily occur (excluding lost profits and other damages arising from special circumstances). However, this shall not apply if such damages or disputes are caused by the Company's willful misconduct or gross negligence.

(3) Linked Sites

The Company makes no warranties of any kind regarding third-party sites linked from Tabelog. The Customer shall use such sites at their own discretion. Regarding any damages suffered by the Customer or disputes arising between Customers at linked sites, if the Company is found liable for default of obligation or in tort due to its negligence (excluding gross negligence), the Company shall be liable for damages only within the scope of damages that would ordinarily occur (excluding lost profits and other damages arising from special circumstances). However, this shall not apply if such damages or disputes are caused by the Company's willful misconduct or gross negligence.

(4) Deletion of Reviews

Tabelog is a community based on the self-responsibility of Customers to post Reviews. In order to ensure that all Customers can use Tabelog comfortably, the Company reserves the right to remove Reviews without prior notice if any of the following or similar contents is found.
The Company shall determine whether or not a Review is subject to deletion.
The Company will not take any action to remove Reviews posted on External Services linked in accordance with section 6 (5), as they are displayed on services/websites operated by third parties.

  1. [1] Content that violates the guidelines.
  2. [2] Content that is offensive to public order and morals.
  3. [3] Content that is unrelated to the purpose of Tabelog or the restaurant that is the subject of the Review (excluding diaries).
  4. [4] Content that contains harmful programs, scripts, etc.
  5. [5] Content that is intended for profit, personal buying, selling, or transferring, or promotional activities.
  6. [6] Other contents that the Company deems inappropriate, such as interfering with the management and operation of Tabelog.
(5) Map Information

The Company makes no warranties of any kind regarding the map information for restaurant locations. The map information is provided by Google Inc. and the Terms of Use and Privacy Policy established by Google Inc. shall apply.

(6) Cases where the Consumer Contract Act does not apply

Notwithstanding the preceding items or any other provisions of these Terms of Use, if the contract between the Customer and the Company regarding Tabelog does not constitute a consumer contract as defined in the Consumer Contract Act, the Company shall not be liable for any and all damages incurred by the Customer or any third party in connection with Tabelog, except in cases of the Company's willful misconduct or gross negligence. Furthermore, in such cases, if the Company is found liable for default of obligation or in tort due to its gross negligence, the Company shall be liable for damages only within the scope of damages that would ordinarily occur (excluding lost profits and other damages caused by special circumstances).

8. Copyrights, Property Rights and Other Rights
  1. (1) All copyrights, trademark rights, and other intellectual property rights, as well as any other property rights, related to the content and individual information, trademarks, images, advertisements, and designs, etc., contained in Tabelog are the property of the Company or the rightful owner.
  2. (2) Tabelog and all software used in connection therewith contain property rights protected by intellectual property laws and regulations.
  3. (3) The Customer must not reproduce, edit, modify, publish, reprint, publicly transmit, distribute, sell, translate, adapt, publicly display or otherwise utilize or use Tabelog or its content in any manner, unless authorized to do so by the Company or a third party holding the copyrights or other intellectual property/property rights, or unless permitted by law to do so without the consent of the rights holder.
  4. (4) The Company shall not be liable for any loss or damages incurred by the Customer as a result of the Customer's violation of any of the preceding items, and the Company shall have the right to claim an amount equivalent to such profit in the event that the Customer profits from such acts.
9. Prohibited Acts
  1. (1) The following acts are prohibited in connection with the use of Tabelog.

    1. [1] Reproducing, duplicating, sending, transferring, distributing, reselling, or storing for the purpose of such use, the information provided by Tabelog by copying or any other means without the Company's prior consent, except as specifically permitted by law, these Terms of Use or the guidelines;
    2. [2] Violating these Terms of Use or guidelines;
    3. [3] Acting in a manner offensive to public order and morals;
    4. [4] Engaging in or promoting illegal acts, criminal activities, or acts leading to significant danger;
    5. [5] Infringing on the intellectual property rights (including but not limited to copyrights, design rights, utility model rights, trademark rights, patent rights, and know-how) of the Company, other Customers, or third parties;
    6. [6] Illegally infringing upon, or threatening to infringe on the rights or interests of other Customers or third parties;
    7. [7] Interfering with the operation of Tabelog, or damaging the Company's reputation;
    8. [8] Making a false declaration when registering as a Tabelog member;
    9. [9] Multiple Tabelog member registrations by the same person;
    10. [10] Unauthorized use of IDs and passwords, or allowing other Customers or third parties to use them;
    11. [11] Using Tabelog's functions for the purpose of meeting unacquainted persons of the opposite sex;
    12. [12] Other acts that the Company deems inappropriate.
  2. (2) If a Customer performs an act that falls under each item of the preceding paragraph or any other act that the Company deems inappropriate in light of the purpose of Tabelog, the Company may take measures that the Company deems appropriate such as suspending the use of Tabelog (hereinafter called "Suspension Measures"). The Company may, at its sole discretion and based on its own judgment, take Suspension Measures regardless of whether or not the Customer is at fault. The Company shall not be required to disclose the reasons for such Suspension Measures under any circumstances. In addition, regarding any damages suffered by the Customer due to Suspension Measures, if the Company is found liable for default of obligation or in tort due to its negligence (excluding gross negligence), the Company shall be liable for damages only within the scope of damages that would ordinarily occur (excluding lost profits and other damages arising from special circumstances). However, this shall not apply if such damages are caused by the Company's willful misconduct or gross negligence.
10. Withdrawal Procedure
  1. (1) If a Tabelog member wishes to withdraw from membership, they shall follow the withdrawal procedure prescribed by the Company.
  2. (2) Upon completion of the withdrawal procedures, the Tabelog Member shall forfeit all rights and privileges associated with their Tabelog account.
  3. (3) Tabelog member shall agree in advance that the Reviews they have posted will not be deleted even after the completion of the withdrawal procedures.
  4. (4) Even after the Tabelog member has completed the withdrawal procedure, or the agreement between the Company and the Tabelog member based on these Terms of Use has terminated, the following sections shall remain in full force and effect: Section 4 (Registration and Management of Login Accounts, etc.), Section 5 (Privacy), Section 6 (Use of Tabelog: (1), (2), (4), and (5)[3]), Section 7 (Disclaimers), Section 8 (Copyrights, Property Rights, and Other Rights), Section 9 (Prohibited Acts), and Section 12 (Governing Law and Jurisdiction).
11. Modification of these Terms and Conditions
  1. (1) The Company may modify the Terms of Use, and the modified Terms of Use shall become effective on the effective date determined at the discretion of the Company.
  2. (2) In the case of the preceding paragraph, the Company shall notify the Customer of the contents of the amendment and the effective date at least one month prior to the effective date. However, the Company may shorten such period if the Company deems that the disadvantage to the Customer caused by such change is minor.
  3. (3) The provisions of the preceding paragraph shall not apply in cases where the modification of these Terms of Use is in the general interest of the Customer.
12. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of Japan, and in the event that a lawsuit becomes necessary in connection with these Terms of Use, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance.

13. Contact us

If you have any questions, please contact us using the form below.

Inquiry Form

14. Scope of these Terms of Use

These Terms of Use shall apply to the following services operated by the Company.

https://tabelog.com/en/
https://tabelog.com/cn/
https://tabelog.com/tw/
https://tabelog.com/kr/

15. Service Availability

Please note that certain features, including but not limited to the Review posting function and integration with External Services, are exclusive to the Japanese version of Tabelog and are unavailable on the services listed in Article 14.

Final revision: March 30, 2026