Kakaku.com, Inc. ("the Company") carries out a range of information provision services under the corporate philosophy of "We continue to create valuable user-oriented services ."
In order to protect and appropriately handle personal information received by us from customers of the various types of services, the Company has established a personal information protection management system, and has prescribed the following Personal Information Protection Policy. All officers and employees working in the Company are familiar with this Policy, and we strive to appropriately protect personal information in accordance with the Policy.
The Company has established a management system to protect personal information received in its business activities.
When acquiring personal information in its business activities, the Company specifies the purpose of utilization of the information in advance. It appropriately handles the utilization and provision of the personal information.
In addition, it prohibits the utilization of personal information for purposes other than those in accordance with laws and regulations, and takes measures to that end.
The Company complies with laws, regulations, guidelines formulated by the State, and other standards in relation to the handling of personal information, and has established Personal Information Management Rules in accordance with those laws, regulations, guidelines, and other standards.
In order to ensure the accuracy and security of personal information, the Company implements reasonable measures corresponding to anticipated risks, including management of access to personal information, restrictions on means of taking out personal information, and preventive measures against unauthorized access to personal information from outside the Company, and it strives to prevent leaking, loss or damage to personal information. These security measures are periodically reviewed and revised.
If the Company receives a request from an individual in accordance with its published procedures relating to personal information to disclose, correct, add to or delete, or disallow the use or provision of personal information of the individual concerned, or a complaint or request for consultation in relation to such personal information, it will respond promptly, after appropriate confirmation of the individual’s identity.
The Company makes its officers and employees working in the Company aware of the importance of protecting personal information. In addition, for the proper utilization and protection of personal information, it has established a personal information protection management system and faithfully carries out, supervises, maintains, and continuously improves the management system.
Established: June 1, 2004
Revised: May 1, 2008
Revised: August 16, 2012
Revised: May 20, 2013
Revised: October 25, 2013
Shonosuke Hata, Representative Director, President
Pursuant to the "Act on the Protection of Personal Information " ("the Act"), the Company publicly announces the following matters.
Contact: Personal Information Protection Committee Office
|No.||Type of Personal Information||Purpose of Utilization|
|1||Customer information||Confirmation of the individuals’ identity when they log in, distribution of email magazines and other information, provision of services through websites provided by the Company, handling of inquiries from customers, supplying to affiliated companies for the preparation of quotations, etc., and after conversion to a form that does not enable identification of individuals, preparation of statistical data and utilization as materials for developing new services of the Company|
|2||Information obtained from sales activities and publicly available information, etc.||Sales activities, credit management, business communications|
|3||Shareholder information||Sending of IR information, liaison work, dealing with inquiries|
|4||Information about applicants in competitions, marketing campaigns, etc.||Contacting applicants, sending prizes|
|5||Employee information (including temporary, part-time and retired employees)||Business communications, personnel management|
|6||Applicant information in recruiting activities||Recruitment selection for the Company and its subsidiaries, contacting applicants, company entry procedures at recruitment time|
The Company appropriately manages personal information acquired, and does not provide it to third parties without the prior consent of the individual concerned, except in the following cases:
* Personal information subject to disclosure is listed in 1-6 of section 2 above.
Place for Making a "Request for Disclosure, etc."
When making a Request for Disclosure, etc., please apply by entering the necessary matters in the Company’s prescribed application form, and sending the form to the following address:
Personal Information Protection Committee Office
EBISU IMARK GATE (Daikanyama Digital Gate Building)
Shibuya-ku, Tokyo 150-0022
Documents to be Submitted when Making a "Request for Disclosure, etc."
Please provide the following documents A and B:
If the "Request for Disclosure, etc." is made by an agent, in addition to documents A and B above, please enclose the following documents.
|Agency by power of attorney||
|Application by statutory agent||
Charges for "Request for Disclosure, etc." and Method of Collection
If an application is made for notification of the purpose of utilization pursuant to Article 24(2) of the Act, or for disclosure pursuant to Article 25(1) of the Act, when sending the disclosure documents, please enclose a postal money order for the following charges.
(Post office charges are to be paid by the applicant. Also, please send a bearer postal money order.)
Charges: 1,000 yen (this is not required for applications for correction, addition to, deletion of, or discontinuation of utilization or provision, etc.)
Method of Replying to "Request for Disclosure, etc."
A reply will be in writing to the applicant’s address stated on the application.
"Purpose of Utilization" of Personal Information Acquired in Relation to a "Request for Disclosure, etc."
Personal information acquired by the Company from each application will be used to the extent necessary for the application procedures, including investigations, confirmation of identity of the individual concerned, and responding to the application.
In the following cases, we may not meet a "Request for Disclosure etc.," and in such cases, we will respond to that effect.
Please submit complaints using the "Personal Information Protection Policy Inquiries Form," or by telephone or mail to the contact below. We cannot accept complaints submitted directly by visiting the Company.
Japan Information Processing Development Center (JIPDEC)
PrivacyMark Promotion Center
Roppongi First Building, 1-9-9 Roppongi,
Minato-ku, Tokyo 106-0032
Personal Information Protection Complaints Consultation Service
*The above telephone number is not for inquiries in relation to services of the Company.